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Automation impact: Tech Mahindra to reduce BPO staff by 5,000 in FY21 even as revenues grow robustly
It can be noted that the business process outsourcing (BPO) vertical, which has its genesis in the 'call centres' business of the past, is one of the biggest employment generators in the technology space, where Indian executives handle a slew of processes for overseas clients often across time zones.

IT companies to see double-digit growth on mega deal wins
Goldman Sachs estimates that the double-digit growth momentum driven by large-scale shifts (of applications) to the cloud, building applications for the cloud native world and collaboration between IT vendors and customers to build new solutions could usher in the “third wave of IT outsourcing”.

Tech services firms expect fresh business opportunities from coronavirus vaccine distribution
Infosys, Genpact, Accenture, HCL Tech, Tata Consultancy Services, and others are likely to see increased demand for data analytics-based solutions as governments and companies need to track vaccine distribution and its side-effects.

5G adoption, large deal focus to drive growth for Tech Mahindra
The opportunities would be around three areas, network services for telecom service providers, scaling up 5G for enterprises and R&D spends on networks and devices.

5G adoption, large deal focus to drive growth for Tech Mahindra
The opportunities would be around three areas, network services for telecom service providers, scaling up 5G for enterprises and R&D spends on networks and devices.

KPMG in India - kindling the entrepreneurial spirit in the next-gen with KIC

Bengaluru Tech Summit: Karnataka gets Rs 1.20 lakh crore investments during Covid, says Deputy CM
"More than 40% per cent investments have taken place during the pandemic, either from domestic firms or international companies. That amounts to Rs 1.20 lakh crore investments," Deputy Chief Minister CN Ashwath Narayan said.

US, Indian taxmen put a question mark on Indian outsourcing business
Tax experts say that while India would not have much in their control when it comes to the US policies, it could try and tackle the domestic aspect by providing more clarity to the sector.

Infosys partners Ellen MacArthur Foundation
The network includes some of the world's leading and most influential organisations, including businesses, governments, educators, innovators, and investors, to drive systemic change.

IT-BPM sector is likely to recruit more than double staff on contract this year
India’s major IT services firms and BPM companies have witnessed a significant rise in the number of digital transformation projects during the past six months as businesses across markets are pivoting online in view of the Covid-19 pandemic.

Mid-tier IT firms need to increase business from Europe or face concentration risk, says report
Top-tier IT services companies typically have a more balanced geographical distribution of revenues, but midsize entities face concentration risk in this aspect, said Pareekh Jain, founder of Pareekh Consulting.

We are close to 63% visa-independent in US; over 50% in Europe, Australia-New Zealand: Infosys
Infosys had said in September that it plans to hire 12,000 US workers over the next two years, taking the total commitment to 25,000 workers over five years.

TCS to acquire Pramerica Technology Services from Prudential Financial
The acquisition allows TCS to expand its nearshore capabilities as it will service other customers as well in Ireland, the UK, Europe, and the United States.

Will remain at the helm of Infosys as long as required: Nandan Nilekani
He, however, added that the Bengaluru-based firm under the leadership of CEO Salil Parekh had dramatically reinvented itself over the last three years and was prepared to capitalise on the shifts in technology adoption due to the Covid-19 outbreak.

Centre's new IT norms are set to further boost the WFH model, possibly making it permanent
Simplified guidelines for business process outsourcing and ITeS companies issued by the government last Thursday will encourage hybrid working models with a substantial number of people working from anywhere (WFA), human resources heads of several companies and other experts told ET.

Indian IT industry looks forward to working together with new US administration
Nasscom has projected a revenue growth of 7.7 per cent at USD 191 billion for the IT sector in the ongoing fiscal. The industry has added a net 2 lakh jobs, taking the overall workforce to 4.36 million.

Cyient gets Australia's FIRB clearance, completes acquisition of IG Partners
In its August 31 filing, Cyient had said the enterprise value included an upfront AUD 11.6 million on a cash free and debt free basis, and earn outs based on future performance.

Govt relaxes rules, facilitates work from home for tech industry
Under the Other Service Provider (OSP) guidelines of the Department of Telecom (DoT), the registration requirement for OSPs has been done away with altogether and the BPO industry engaged in data related work have been taken out of the ambit of OSP regulations.

Wipro tells employees to return to office next year
“During these trying times, our paramount focus remains the safety and wellbeing of our employees. The virus has impacted some countries more than others,” chief operating officer Bhanumurthy B and chief human resources officer Saurabh Govil wrote in an email to employees.

Mid-tier IT firms see sweet spot in $10-50 million deals
Zensar, Mindtree, Persistent Systems and other mid-sized software services firms said there were many such deals on offer even as large deals are fewer.

How Covid-19 pushed India's IT industry to shed its reticence and go shopping world over
In mid-October, Wipro acquired Eximius Design based in San Jose, US. Tech Mahindra bought out two firms — digital enterprise tech provider Momenton based in Australia and New Zealand-based tech consulting firm Tenzing.

Rajesh Nambiar appointed as Managing Director of Cognizant India
At IBM, Nambiar was the General Manager and Global Leader for IBM’s Application Services Business. He has also served on the board of IBM India and as a member of The National Association of Software and Service Companies (NASSCOM) Executive Council while at IBM.

TAM Media launches analytical tool to decode consumer sentiments
TAM Media Research, a 50:50 joint venture between media research organisations Nielsen, and Kantar Media Research, is launching a new intelligence analytics tool, CRISP, which will help marketers decode consumer sentiments.

Indicators are positive, but pandemic is not over yet: HCL Tech CEO C Vijayakumar
C Vijayakumar said although demand for digital technologies is accelerating, the chief matter of concern is that the Covid-19 pandemic is still raging.

Indian IT firms on acquisition spree amid Covid-19 pandemic
Analysts said the buyouts have come at a time when enterprises are looking at Indian technology firms to turn implementation partners for Cloud-based platforms.

COVID-19 has made re-skilling more imperative: Saurabh Govil, Wipro
Digital business has changed the nature of demand for IT services. The pace and scale of disruption in the digital space, makes it imperative to futureproof our workforce against emerging digital needs. Customer expectation is tending towards building a workforce with deeper skills in multiple areas.

Infosys to roll out salary hikes from January 2021; to pay special bonus in December quarter
Infosys CEO Salil Parekh said that the company will pay a special bonus in the quarter to December, while paying 100% variable pay in the previous quarter. Infosys said the demand for its services is increasing as clients spend more on technology.

NTT to focus on growing new business in India
NTT has created a new Digital Sales Group (DSG) that will focus on the white spaces – emerging, mid-market, and digital-first customers – to convert these into larger accounts.

Investing in right capabilities and have a differentiated offering is crucial for Wipro: Thierry Delaporte, CEO at Wipro
Wipro CEO Thierry Delaporte said his five-point strategy and focus on clients is aimed at taking the IT services provider back to the top.

HCL America denies US labour board allegation that it is shipping jobs to Poland
Last week, the National Labour Relations Board (NLRB) sought a response by October 19 from HCL America on complaints that it was violating US labour laws.

Smart TV operating system case turns focus on lack of adequate laws
Xiaomi India and TCL India have been made party to the case since they are seen as restricting the entry of other OS developers into the market by voluntarily agreeing to anticompetitive clauses in Google’s terms of service, a person aware of the matter said.

Intel and IIIT Hyderabad to develop tools to reduce road accidents at AI research centre
Intel India, in collaboration with Government of Telangana, International Institute of Information Technology (IIIT), Hyderabad, and Public Health Foundation of India (PHFI), has set up an applied AI research centre.

CCI may ping Google for info on its 7.73% stake in Jio Platforms
Among the things being studied by the CCI are how much of Google’s investment in Jio Platforms would go into handset development and manufacturing, said a second person.

The pandemic has forced companies to invest in cloud-based services, says TCS CEO Gopinathan
In an interaction with TOI, CEO Rajesh Gopinathan said the pandemic is pushing companies globally to move to a far more modern IT architecture, one that will make businesses more resilient.

A third of IBM India staff will move to new entity: CEO Arvind Krishna
Krishna added that IBM’s current India managing director Sandip Patel will continue to head one entity, while it will look for another person to head the other. The business focussed on hybrid cloud and artificial intelligence will be known as IBM, but the other entity’s name has yet to be finalised – which will be a managed infrastructure services company.

Tech Mahindra expands strategic partnership with BMC Software
Tech Mahindra and BMC Software said they would aim to reinvent business operations through best-in-class solution offerings for next-generation service and operations management, multi-cloud management, and automation to streamline business applications, enhance business delivery, and reduce risk.

Reviving demand just the beginning of multi-year growth cycle, says Rajesh Gopinathan, CEO, TCS
Declaring his company’s intention to go for both “large” and “small” deals as technology spending accelerates globally, Gopinathan indicated the $22.03-billion company is also partnering with the Tata group as it aims to launch a “super app” for Indian consumers.

Infosys to acquire Blue Acorn iCi for up to USD 125 million
Infosys said the move further strengthens the company’s end-to-end customer experience offerings. It added that Blue Acorn iCi will bring significant cross-technology capabilities through the convergence of customer experience, digital commerce, analytics, and experience-driven commerce services.

Jio Platforms, WhatsApp won't share user data
Jio Platforms and WhatsApp will not share their user data except to the extent required to enable transactions between ecommerce platform JioMart and Facebook’s messaging and payments platform, people familiar with the matter in both companies said.

Google, Netflix, Adobe pay up 2 per cent additional Equalisation Levy
The government had imposed a 2% tax in the budget for FY21 on the sale of goods or delivery of services through a non-resident ecommerce operator and the first instalment of the levy became due on July 7 for the April-June quarter. The government is learnt to have received over ₹400 crore from the equalisation levy for FY21 so far.

TCS Salary Hike: Pay raise for 4.5 lakh employees in October; Q2 hiring at 9,000
TCS had given promotions early this year but had deferred hikes due to the impact on business due to Covid-19 in the first quarter.

How Amazon, Apple, Facebook & Google gain and maintain dominance
Four of the biggest technology companies used to gain dominant positioning in online search, advertising, social networking shopping and other businesses. Here are notable findings.

Automation Anywhere introduces smart assistant for enterprises to automate internal tasks
The digital assistant, named as Automation Anywhere Robotic Interface or AARI, provides an easy-to-use, bot-to-human interface that oversees various business processes.

Algorithm Transparency for accountability is a must to protect world against weaponisation of AI by Non-State Actors: PM Modi at RAISE 2020 virtual summit

Nation ready to promote AI for a Strong, Sustainable and Equitable New India: Mukesh Ambani at RAISE 2020 virtual summit

IBM to set up AI CoE with GeM
In India, the company is working with the Karnataka state government and Niti Aayog to deploy precision agriculture solutions combining AI and weather data to help farmers take better decisions. The solution was developed in India.

Wipro CEO Delaporte writes to digital natives in strategy to drive growth
Last week, Delaporte wrote to junior employees, who are largely digital natives, for suggestions, as the Bengaluru-based software company steps up focus on digital deals, pushed by clients’ increased spending on technology to minimise disruption to their business.

Accenture names Bhaskar Ghosh as chief strategy officer
Bhaskar Ghosh is responsible for the company’s strategy and investments, including ventures and acquisitions and will continue to lead the growth strategy for Accenture’s Industry X business, which includes digital manufacturing and intelligent products and platforms.

Paytm arm sets aside Rs 10 cr for game developers
Paytm First Games (PFG), a subsidiary of the digital financial service platform Paytm, is planning to create a launchpad for indigenous game developers and design studios in a bid to capture a larger share in homegrown game publishing space.

HR Firm FirstMeridian acquires IT staffing company CBSI India for Rs 12 crore
This is the second acquisition by the company, in the last few months. In July, it completed the acquihire of the talent acquisition and staffing unit of Cornucopia, which serves pharmaceutical and healthcare firms in India.

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